Référence bibliographique 
Poulin, Valérie, Provencher, Véronique, Nicole, Mélodie, Shea, Victoria, Aubin, Ginette, Beaulieu, Marie, Bier, Nathalie, Fortier, Julie, Giroux, Dominique, Levasseur, Mélanie et Lord, Marie-Michèle. 2021. «Challenges and Strategies to Adapt the Provision of Support Services to Older Adults and Caregivers during the COVID-19 Pandemic: The Perspective of Community Organizations ». La revue canadienne du vieillissement / Canadian Journal on Aging, vol. 40, no 4, p. 591-603.
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«[T]he objectives of this study were to 1) document the provision of services and the issues experienced by community organizations supporting older adults and caregivers in the province of Quebec during the COVID-19 pandemic, and 2) identify promising strategies they used to deliver services in this unique context, as well as strategies that might be considered in the future.» (p. 592)
«More specifically, the study addressed the questions: 1) To what extent did community organizations maintain services for older adults and caregivers in times of physical distancing and during the provincial lockdown?; 2) What were the key issues and challenges experienced by community organizations in this context?; and 3) Which strategies may be implemented to adapt the provision of support services to older adults and caregivers in times of physical distancing?» (p. 592-593)
«Representatives of community organizations providing services to older adults and caregivers in the province of Quebec were identified from different sources […].» (p. 593) «Of the 370 persons who agreed to participate by providing informed consent, 307 completed at least some of the socio-demographic questions as well as questions on the provision of support services during the pandemic.» (p. 594)
Type de traitement des données :
«Concerning the first objective, the results point to variations in maintaining the provision of services in different areas during the lockdown. Psychosocial and home support services for older adults seemed the least affected, with approximately two thirds of participants reporting that they fully or mostly maintained these services. According to the qualitative data, some organizations even increased their services or introduced new ones (such as food-related services) in response to pressing needs, which were also reported in a previous American survey of community organizations serving older adults (National Council on Aging, 2020).» (p. 600) «the survey participants in the present study highlighted the need to better identify and support older adults at greater risk of isolation or vulnerability while also managing health risks for service users as well as ensuring the continuity of services with partners.» (p. 601)