Access to Health and Social Services for Racial and Ethnic Minority Family Caregivers of Older Adults: Unmet Needs, Satisfaction with Health and Social Services, and Service Use

Access to Health and Social Services for Racial and Ethnic Minority Family Caregivers of Older Adults: Unmet Needs, Satisfaction with Health and Social Services, and Service Use

Access to Health and Social Services for Racial and Ethnic Minority Family Caregivers of Older Adults: Unmet Needs, Satisfaction with Health and Social Services, and Service Use

Access to Health and Social Services for Racial and Ethnic Minority Family Caregivers of Older Adults: Unmet Needs, Satisfaction with Health and Social Services, and Service Uses

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Référence bibliographique [21942]

Lee, Eunyoung. 2021. «Access to Health and Social Services for Racial and Ethnic Minority Family Caregivers of Older Adults: Unmet Needs, Satisfaction with Health and Social Services, and Service Use». Thèse de doctorat, Montréal, Université McGill, École de travail social.

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1. Objectifs


Intentions :
«The overall aim of this doctoral dissertation is to quantitatively examine how population characteristics and environmental factors impact minority family caregivers’ access to health and social services when supporting older adults.» (p. 12) «The first paper examines the predictors […] of unmet needs for health and social services among racial and ethnic minority family caregivers of older adult relatives with chronic illnesses in Canada. The second paper explores the associations between cultural incompatibility in the health and social service context and satisfaction with health and social services among minority family caregivers. The third paper examines how daily discrimination affects health and social service use among minority family caregivers.» (p. 39)

Questions/Hypothèses :
«Cette thèse comporte trois principales questions de recherche interdépendantes: (1) est-ce que des caractéristiques populationnelles et l’incompatibilité culturelle sont associées aux besoins non satisfaits parmi les aidants familiaux minoritaires, (2) l’incompatibilité culturelle dans le système de santé et social affecte-t-elle la satisfaction globale des aidants familiaux minoritaires soutenant des personnes âgées à l’égard des services de santé et sociaux? et (3) la discrimination quotidienne perçue a-t-elle un impact sur l’utilisation des services de santé et des services sociaux parmi les aidants familiaux minoritaires? (p. 14)

2. Méthode


Échantillon/Matériau :
«Un plan d’enquête transversal a été utilisé pour recueillir des données à l’aide d’une combinaison de mesures validées et développées. Les facteurs environnementaux, tels que la discrimination quotidienne et l’incompétence culturelle, ont été mesurés à l’aide d’échelles validées telles que l’échelle de discrimination quotidienne et la sous-échelle d’incompatibilité culturelle de l’échelle des barrières de service. Les facteurs d’accès aux services tels que l’utilisation des services, les besoins non satisfaits et la satisfaction des services ont été mesurés à l’aide des éléments d’enquête développés pour cette thèse. [En tout, 102] proches aidants de diverses origines raciales et ethniques soutenant une personne âgée (65 ans ou plus) ont été invités à participer. À l’aide de techniques d’échantillonnage ciblé et de boule de neige, des aidants naturels de diverses origines raciales et ethniques, soutenant une personne âgée de 65 ans et plus, ont été recrutés dans divers organismes de santé et de services sociaux, organismes communautaires et organisations religieuses situés à Montréal, au Québec. Le recrutement était multiforme et comprenait le recrutement sur place par le chercheur, l’invitation par des fournisseurs de services et l’auto-sélection via des bulletins d’infromation [sic] et des dépliants. Des analyses bivariées et multivariées ont été utilisées pour répondre aux questions de l’étude.» (p. 14-15)

Instruments :
Questionnaire

Type de traitement des données :
Analyse statistique

3. Résumé


The results from this thesis reveal that «[m]inority family caregivers have experiences of cultural incompatibility in health and social services that can impact their satisfaction with services and hinder their capacities to have their needs met.» (p. 13) Results from the first article «found that some population characteristics and an environmental factor were significantly associated with unmet needs among minority family caregivers. To be specific, a lower number of care recipient medical issues were associated with overall unmet needs and unmet needs in professional help and direct services among minority family caregivers. Another important finding from the study is that a higher level of cultural incompatibility, lack of ethnic specific services use, and a lower level of connection to religious communities coherently predicted unmet needs among minority family caregivers.» (p. 46-47) Results from the second article «show that after controlling for caregivers’ socio-demographic information and care burden, cultural incompatibility impacted overall dissatisfaction with services among minority family caregivers. The study also found that there were no significant differences among various’ racial and ethnic minority groups when considering the relationship between cultural incompatibility in health and social services and overall satisfaction with services for minority caregivers.» (p. 82) Results from the third article reveal that «[c]aregivers with a higher level of reported discrimination in daily life tend to use more health and social services. However, this relationship disappeared when controlling for care burden and other variables in the regression model. […] Findings of this current study suggest that minority family caregivers perceive discrimination in daily life, which affects their trust in and expectations of health and social service providers.» (p. 110-111)