1. Objectifs

Intentions :
«The objective of this study was to describe and evaluate the family members’ experience of the family conversations in which they participated and their satisfaction with the FSS [Family Support Service].» (p. 447) The FFS aims «to improve the education of nursing students and contribute to the health of the community by offering family conversations to families whose members have a health problem or who have difficulty adjusting to certain transitions.» (p. 446)

2. Méthode

Échantillon/Matériau :
«Twenty-two family members, representing 17 families, participated in the study. […] Participants were aged 21–67 years […]. They had attended three or four family conversations, with over 80% having attended four.» (p. 448) «Family conversations take place either in the laboratories of the Centre for Studies and Research on Family Intervention [at Gatineau] or in the family’s home, when it is difficult for family members to travel.» (p. 447)

Instruments :
Guide d’entretien semi-directif

Type de traitement des données :
Analyse de contenu

3. Résumé

«The results of this study demonstrate the relevance and importance of family nursing interventions to support families struggling with a health problem or transition. They also show that the nurse’s attitude is a determining factor for families’ satisfaction with a service. This study contributes to the field of family nursing by deepening the understanding of how the nurse’s openness, curiosity, welcome, listening, neutrality, commitment and availability are important in determining the quality of the relationship forged between the nurse and the family. This study also identifies certain interventions that are particularly appreciated by families, such creating a space for sharing experiences and providing useful and relevant information. These attitudes and interventions, which stem from the nurse’s beliefs about her role with families rather than from the care context or organisational structures, can be implemented in a wide variety of care settings to contribute positively to families’ health experience. Finally, this study makes a unique contribution to the family nursing field in demonstrating that family interventions at the FSS succeed, at minimal cost, in enabling students to develop the necessary attitudes and skills for family system nursing as well as for independent practice with families.» (p. 453)