1. Objectifs

Intentions :
«[W]e propose to study the role of interpersonal relations among coworkers and between workers and supervisors and how they interact with the work context.» (p. 602)

Questions/Hypothèses :
«Our research question is, therefore, what is the contribution of work execution conditions and workplace relationships to work/family strategies used by low-wage workers exposed to rigid, extended and variable work schedules?» (p. 602)

2. Méthode

Échantillon/Matériau :
L’échantillon est composé de 69 employés d’un département de nettoyage d’une compagnie québécoise de transport.

Instruments :
Guide d’entretien semi-directif

Type de traitement des données :
Analyse de contenu

3. Résumé

«The results of this ergonomics/communication case study revealed strategies related to the work/family interface in the cleaning department of a transportation company. Our immersion in the field, facilitated by a community-based approach, made it possible for us to analyze those strategies as part of a long-term relational structuring process, influenced by isolated events such as interpersonal conflicts, or fixed and recurring events such as the schedule bidding process. Also, because gender is embedded in workers’ strategies as well as in task and schedule constraints, at home and at work, studying the work/family strategies used by both men and women exposed to rigid and extended schedules can contribute to understanding how gender interacts with collective regulations with coworkers.» (p. 617)