What Do Women Know about Government Services and Benefits?

What Do Women Know about Government Services and Benefits?

What Do Women Know about Government Services and Benefits?

What Do Women Know about Government Services and Benefits?s

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Référence bibliographique [10050]

Gidengil, Elisabeth et Stolle, Dietlind. 2012. «What Do Women Know about Government Services and Benefits? ». Analyse de politiques / Canadian Public Policy, vol. 38, no 1, p. 31-54.

Fiche synthèse

1. Objectifs

Intentions :
«This article examines how much women know about government services and benefits and discusses why this type of knowledge matters.» (p. 31)

Questions/Hypothèses :
«How much do women in these two cities [Montreal and Toronto] know about government services and programs? And how much difference does a woman’s social background make to what she knows? Are those women who are most in need of this information the most likely to be well informed?» (p. 32)

2. Méthode

Échantillon/Matériau :
«Our analysis draws on both quantitative and qualitative data. The quantitative data are derived from a 27-minute telephone interview with 1,286 women living in Toronto and Montreal, conducted on behalf of Status of Women Canada. [...] Respondents were randomly sampled from 42 neighbourhoods in the two cities. [...] The qualitative data are derived from four focus groups, two in Montreal and two in Toronto, which took place in July and August 2005.» (p. 33)

Instruments :
- Questionnaire
- Guide d’entretien (pour les focus group)

Type de traitement des données :
Analyse de contenu
Analyse statistique

3. Résumé

According to the authors, «[k]nowledge of government services and benefits is an important way of assessing how citizens relate to the political process, how aware they are of public policies, and how successful governments are in informing citizens about their programs. Citizens are much less likely to be able to access these programs if they are not even aware of their existence or have only a vague notion of what they entail. This kind of knowledge can be especially important for women because they are often in greater need than men of the benefits and services that governments provide. Some women, of course, are in greater need than others. We have focused particular attention here on women who immigrated to Canada and on low-income women. It is clear from both the survey evidence and the focus group discussions that the women who could benefit the most are often the least informed about these matters.» (p. 45-46)
Note : Cet article s’intéresse notamment aux services destinés aux familles défavorisés. Certains statistiques sont présentées en fonction du statut marital des femmes.