Social Workers as ’Cultural Brokers’ in Providing Culturally Sensitive Care to Immigrant Families Raising a Child with a Physical Disability
Référence bibliographique 
Lindsay, Sally, Tétrault, Sylvie, Desmaris, Chantal, King, Gillian et Piérart, Gènevive. 2014. «Social Workers as ’Cultural Brokers’ in Providing Culturally Sensitive Care to Immigrant Families Raising a Child with a Physical Disability ». Health and Social Work, vol. 39, no 2, p. 10-20.
Intentions : «The objectives of this study were (a) to explore SWs’ [social workers] experiences of providing culturally sensitive care to immigrant families raising a child with a physical disability; (b) to explore the common challenges that SWs encounter in providing culturally sensitive care; and (c) to understand how SWs act as a cultural broker in providing culturally sensitive care, as perceived by other clinicians.» (p. 12)
Échantillon/Matériau : «This article is part of a larger study on culturally sensitive care within pediatric rehabilitation. A purposive sample of SWs, occupational therapists (OTs), and speech-language pathologists (SLPs) were recruited from the child development programs at two Canadian rehabilitation centers. Our sample was drawn from two different cities within Canada varying in terms of immigration. […] Our sample consisted of 45 clinicians (10 SWs, 19 OTs, and 16 SLPs). For this article, we focus only on the SWs’ experience». (p. 12)
Instruments : Guide d’entretien semi-directif
Type de traitement des données : Analyse de contenu
«Our findings suggest that SWs play a critical role in providing culturally sensitive care to immigrant families raising a child with a disability. SWs engaging with immigrant families should be cognizant of the challenges, such as therapist–family differences in cultural beliefs and values regarding how disability is viewed. Although SWs encounter several challenges in providing culturally sensitive care to immigrant families with a disabled child (that is, language barriers, discrepancies between clinicians’ and patients’ cultural orientation, gender and generational differences, lack of knowledge of resources, and difficulties building rapport and trust), they act as cultural brokers to link immigrant families to resources and to mediate differences between patients’ and clinicians’ cultural orientations. SWs should take time to gain an understanding of the family’s cultural background to build trust and rapport while also recognizing their own biases.» (p. 18-19)