A Partnership Approach to Service Needs Assessment with Family Caregivers of an Aging Relative Living at Home: A Qualitative Analysis of the Experiences of Caregivers and Practitioners
Référence bibliographique 
Levesque, Louise, Ducharme, Francine, Caron, Chantal, Hanson, Elizabeth, Magnusson, Lennart, Nolan, Janet et Nolan, Mike. 2010. «A Partnership Approach to Service Needs Assessment with Family Caregivers of an Aging Relative Living at Home: A Qualitative Analysis of the Experiences of Caregivers and Practitioners ». International Journal of Nursing Studies, vol. 47, no 7, p. 876-887.
Intentions : « [...] the first objective of our analysis was to document the strategies used by practitioners to integrate the partnership process during the FCSA [Family Caregivers Support Agreement] tool field test, as well as exploring any insights that the process might yield on their practice with caregivers. The second objective was to find out caregivers’ perceptions of the process, including its benefits and drawbacks. » (p. 878)
Échantillon/Matériau : The authors met 6 practitioners and 17 caregivers from the province of Quebec during focus groups and individual interviews.
Instruments: Guide d’entretien semi-structuré
Type de traitement des données : Analyse de contenu
This paper concludes that the FCSA « [...] can contribute to enrich nursing practice with caregivers, as partnership is one of the discipline’s values. Above all, the partnership process underlying the use of the FCSA tool contributes to heighten awareness of caregiver needs and encourages nurses to consider caregivers as coexperts capable of actively participating in the assessment of their support needs. More precisely, the tool allows nurses to discover the specific needs of caregivers on a one-on-one basis by establishing a give-and-take relationship. They can thus gain a better understanding of what it means to be a caregiver, which they can then use to plan support services tailored to the caregiver’s needs – in conjunction with the caregiver – rather than assume what services should be offered. Furthermore, nurses develop a sharper awareness of their own notion of the caregiver role. Thinking that the caregiver role consists essentially in performing instrumental care can result in the psycho-educational needs of caregivers not being explored in depth. […] In sum, implementing the FCSA tool would contribute to a positive remodelling of the relationship between nurses and caregivers. It would help forge an alliance between the two parties aimed at gaining a better understanding of the needs and views of caregivers. By so doing, it would also reduce the tendency within the service system to view caregivers primarily as a resource rather than as the co-experts that they clearly are. Such a conceptual leap is necessary if we are to develop proactive, responsive and early intervention models rather than the reactive and prescriptive ones that currently predominate. » (p. 885-886)